Your new Contact account is good to go, so a warm welcome to you. Whether you're a new Contact customer, just moved house or opened another account, your Welcome Pack is in the post. This includes everything you need to get up and running.  
In the meantime, we'd like to introduce Online Services - the quick and easy way to manage your energy online.
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Customers who have moved or wish to open another account:
Do you already have an Online Services account and have moved, or want to add another account? Simply sign in and add your new property through the 'My details' tab using your account and ICP* numbers below.
New customers:
Register to access your very own online account where you can view your bills and track your energy usage, pay your online bills electronically to increase your prompt payment discount and much more.
Register for Online Services now
It's easy to register. All you need is your account number and ICP number:
Account number: [consumer_number]
ICP number*: [icp_number]
Register for Online Services now

If you have any questions, please get in touch with our Customer Care Team at

Thanks for choosing Contact.

Ruth Bound

General Manager - Retail
Contact Energy

*Installation Connection Point number – a unique number that identifies your property.